Godess_T 245 Posted February 19 Report Share Posted February 19 Hi all 👋 the customer purchased from the store, among other things, a pack of King's kush 3 seeds. after opening, there was one seed in the package ... How is this possible? ... the packaging has not been opened, no visible damage... Quote Link to post Share on other sites
MIke GHSC 3 Posted February 19 Report Share Posted February 19 Hello, This is Mike from the Green House Seed Co., Our apologisdse that you received a pack of 3 with only one seed inside. This should never happen. I'm going to look into it just in case a batch might have been wrongly labelled. Please send us a message and we will send you a replacement pack of 3, either us the contact form at Green House Seeds here: https://shop.greenhouseseeds.nl/contact-us/ or mail shop@greenhouseseeds.nl Thx Mike 2 1 Quote Link to post Share on other sites
Godess_T 245 Posted February 20 Author Report Share Posted February 20 10 hours ago, MIke GHSC said: Hello, This is Mike from the Green House Seed Co., Our apologisdse that you received a pack of 3 with only one seed inside. This should never happen. I'm going to look into it just in case a batch might have been wrongly labelled. Please send us a message and we will send you a replacement pack of 3, either us the contact form at Green House Seeds here: https://shop.greenhouseseeds.nl/contact-us/ or mail shop@greenhouseseeds.nl Thx Mike Hi Mike 👋 Thank you for your reply. We have solved this issue to local store. GrowMarket has already sent me a new package and also compensation for the time spent. 👍 They work great, you have excellent representatives in Kazakhstan. Thanks 👍 2 Quote Link to post Share on other sites
gasmeter 2,736 Posted February 20 Report Share Posted February 20 @MIke GHSC welcome to the forum bro Now that is customer service getting on the case big up GHSC 1 Quote Link to post Share on other sites