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Godess_T

I'm at a loss ... packing error?

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Hi all 👋

the customer purchased from the store, among other things, a pack of King's kush 3 seeds.

IMG_20210219_110501_441.thumb.jpg.ba769b4f7174c1ebdb4459ec51b69bd5.jpg

after opening, there was one seed in the package ... How is this possible? ...

IMG_20210219_110557_836.thumb.jpg.50728fb659cd3dfb95f8aac9ac60d3ea.jpg

the packaging has not been opened, no visible damage...

 

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Hello, This is Mike from the Green House Seed Co., Our apologisdse that you received a pack of 3 with only one seed inside. This should never happen. I'm going to look into it just in case a batch might have been wrongly labelled.

Please send us a message and we will send you a replacement pack of 3, either us the contact form at Green House Seeds here: https://shop.greenhouseseeds.nl/contact-us/ or mail shop@greenhouseseeds.nl Thx Mike 

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10 hours ago, MIke GHSC said:

Hello, This is Mike from the Green House Seed Co., Our apologisdse that you received a pack of 3 with only one seed inside. This should never happen. I'm going to look into it just in case a batch might have been wrongly labelled.

Please send us a message and we will send you a replacement pack of 3, either us the contact form at Green House Seeds here: https://shop.greenhouseseeds.nl/contact-us/ or mail shop@greenhouseseeds.nl Thx Mike 

Hi Mike 👋

Thank you for your reply. We have solved this issue to local store. default_okay.gif.5395eef8a2c379ce90501fc0f2647cd3.gif

GrowMarket has already sent me a new package and also compensation for the time spent. 👍

They work great, you have excellent representatives in Kazakhstan. default_roll.gif.4ea4caa7de5a1535fbf969365cc6ebf1.gif 

Thanks 👍

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